Through a one-stop, standardization and differentiation, value-added services to customers to reduce the cost and psychological cost, and ultimately improve the customer's income, the Shenyang anti rust service "to exceed customer expectations, beyond the industry standard", become the industry's flagship brand antirust service.
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Service spirit:
Let customers always feel relieved
Is to ask the service staff for the sake of users at any time, to solve the existing problems in time, make clear to let users know that the use of Shenyang antirust products is to choose safe and secure this truth. Shenyang antirust research and development, production, sales and other departments priority to meet the service needs, so as to ensure the implementation of the spirit of service.
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Service tenet:
Creating value for customers
Clear user buy anti rust products, is the pursuit of products brought him the interest and value. This requires the service personnel to have the comprehensive service ability, through our service instructs the user to grasp the use, the packing and the solution ability, thus provides the safeguard for the user's work, produces the benefit and the value.
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Service slogan:
Anti rust service in Shenyang
Always at ease
Users feel the Shenyang rustproof service, at any time, everywhere is safe, rest assured.
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Service target:
Customer centered
The implementation of personal and value services
Around the customer, Shantui service system to carry out the solution design, customer training, technical consulting, customer visits and other special services (on-site technical guidance services, engineering field service), let the customer feel not only the purchase of products, but to buy a set of perfect system, solutions and services.
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Service requirements:
Concise, comprehensive, active and timely
The service personnel's eight character requirements, to ensure that the initiative to contact customers, with the fastest speed, the best way to the scene, the implementation of comprehensive, timely and efficient service, for users to win time and create benefits.
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Service culture:
Let customers always feel relieved
Company mission: with the metal rust protection business as its own responsibility, through the system solutions and environmental protection materials, to create value for customers, to save money for the community
Source.
Company vision: in the field of metal rust protection, become the world's most competitive technology service enterprises.
Corporate values: scientific rigor, efficient implementation, continuous innovation, common development